Frequently Asked Questions
Everything you need to know about your favorite insulated drinkware and barware.
How long will my Corkcicle keep my drinks cold or hot?
Our triple-insulated products are designed to keep drinks cold for up to 25 hours or hot for up to 12 hours. Performance may vary slightly based on the specific product line and environmental conditions.
Are Corkcicle products dishwasher safe?
Most of our tumblers, mugs, and stemless glasses are top-rack dishwasher safe. However, to preserve the finish and longevity of your product, we recommend hand washing items with specialty finishes or patterns.
What is your return policy?
We offer a 30-day return policy for items purchased directly from our website. Products must be in their original, unused condition and include all original packaging to qualify for a full refund.
Do your products contain BPA?
No, all Corkcicle products are 100% BPA-free. We prioritize safety and quality, ensuring that our stainless steel and glass materials meet strict food-grade standards.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number. You can use this number on our website's 'Order Status' page or via the carrier's portal to see real-time updates.
Do you offer a warranty on your products?
Yes, we provide a limited lifetime warranty against manufacturing defects. This covers issues like loss of insulation or structural integrity, but does not cover normal wear and tear, dents, or scratches.